Returns & Exchanges
At AIZO Quality Heating, we stand behind the durability and performance of our heating solutions. If you are not completely satisfied with your purchase, you can return your unused items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the heating unit in its original packaging, ensuring all manuals, hardware, and accessories are included.
Ship It Back
Affix the provided shipping label to your box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians inspect the unit for quality assurance, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing